Senior Site Reliability Engineer, Data Platform (Remote - Canada) Toronto, Canada

Company: Shopify

About the role

Our Data Platform Engineering group builds and maintains the platform that delivers accessible data to power decision-making at Shopify for over a million merchants. We’re hiring high-impact developers for our Reliability group:

  • The Reliability group operates the data platform efficiently in a consistent and reliable manner. They are reliability engineers that build tools and infrastructure with other teams within the  Data Platform to leverage and encourage consistency. They champion reliability across shared platform infrastructure. Think DevOps for Data.

  • Data reliability engineers ensure that data flows through the platform on time and as expected. They ensure data services are performing according to service level objectives, that all systems have service level indicators, and if those systems fall below their objectives, recovery is swift. 


While our teams value specialized skills, they've also got a lot in common. We're looking for a(n): 

  • High-energy self-starter with experience and passion for data and big data scale processing. You enjoy working in fast-paced environments and love making an impact. 

  • Exceptional communicator with the ability to translate technical concepts into easy to understand language for our stakeholders. 

  • Excitement for working with a remote team; you value collaborating on problems, asking questions, delivering feedback, and supporting others in their goals whether they are in your vicinity or entire cities apart.

  • Solid software backend engineer: experienced in building and maintaining systems at scale with reliability metrics as a default.

A Senior Site Reliability Engineer at Shopify typically has 4-6 years of experience in one or more of the following areas:

  • Working with deployments of distributed query and compute engines (Spark, Flink, Druid, Trino/PrestoDB)
  • Familiarity with modern Big-Data storage technologies (Iceberg, Hudi, Delta)
  • Strong programming fundamentals, ideally in a variety of languages (Java, Scala, Python, Go)
  • Measuring query latencies, resource allocation and management, and data lake performance (Presto, SQL)
  • Familiarity with cloud infrastructure (Google Cloud, Kubernetes, Terraform)
  • An understanding of operational toil, observability, performance, and scalability
  • Familiarity with incident response and management tools like PagerDuty
  • Kubernetes certifications (CKA/CKAD) are a plus
  • If you don’t know all this stuff, don’t worry, we’ll teach you!

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At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Shopify is now permanently remote and working towards a future that is digital by design. Learn more

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here:

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

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