Senior Financial Analyst, GTM Finance (Data & Growth Platform) United States

Company: Twilio

See yourself at Twilio

Join the team as our next Senior Financial Analyst, GTM - Data and Growth Platform (Segment)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the Data and Growth Platform BU formed through Twilio’s acquisition of Segment. Segment is a key focus area for the company, and this role is an opportunity to work on a smaller team within a larger enterprise.

This will be a highly visible role, helping to guide the Go-To-Market Forecast and reporting on core financial metrics. You'll partner with the sales and success teams of the Data and Growth Platform BU to forecast headcount and expenses, model the financial impacts of investment strategies, and recommend revenue maximizing initiatives. Additionally, you’ll collaborate across the FP&A team to craft the consolidated P&L, implement process improvements, conduct budget vs actual analysis, and complete other ad hoc projects.

Twilio is a complex, high-growth, and quickly evolving business. The Finance team is central to Twilio’s decision making process and the GTM Finance team guides company investment decisions to maintain Twilio as the platform to fuel the future of communications.  As a Senior Financial Analyst on this team, your ability to identify and communicate trends, opportunities and problems--and more importantly, recommend a course of action--will play a critical role in charting the Data and Growth Platform’s future, and directly impact Twilio. Additionally, this role will have the chance to help drive and implement new processes and operations as we continue to evolve and grow within Twilio.


In this role, you’ll:

  • Cultivate relationships and collaborate across multiple functions to deliver high visibility items.

  • Identify and communicate trends across various areas of the Sales and Success business.

  • Forecast headcount and expense for multiple departments. 

  • Influence, improve and establish new and currently existing operations and processes. 

  • Create financial models to help answer key business questions and inform strategy.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


    • 3-5 years in operational FP&A, strategic finance, corporate finance, PE or investment banking at either a high-growth technology startup or well-established company

    • Excels at juggling multiple priorities, is eager to make an impact on the business, and motivated and able to collaborate across cross-functional teams to tackle complex problems.

    • Intense curiosity about understanding key drivers of a multi-faceted business.

    • Strong communication and interpersonal skills - numbers are key, but a business is built with people. Cross-functional relationships and effective communication to non-financial audiences are critical to make an impact

    • Desire to build predictive and other ad-hoc models.

    • Elite Excel skills - your models are efficient, scalable and intuitive. You can handle complexity but strive for simplicity, and are able to build for all audiences. Best practices are second nature

    • Solution-oriented - able to cut through the noise to identify the core components of a problem, and then drive toward an outcome that optimizes for business impact.


  • Excellent written and verbal communication skills.

  • Ability to influence and build effective working relationships with all levels of the organization.


This role will be remote, and based in the West Coast, USA

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

Colorado applicants: 

  • The estimated pay range for this role, based in Colorado, is $65,576 - $103,048.

  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Vacancy page :