Senior Content Designer Worldwide

Company: 10up


  • Demonstrate that effective content design considers not only editorial and experiential elements, but process and structure as well 
  • Lead / co-lead workshops and discussions with peers and stakeholders, ensuring alignment around actionable business goals and validated user insights
  • Demonstrate content design’s impact by educating peers and stakeholders on the purpose and value of proposed content work, and communicating rationale for content decisions
  • Conduct content and/or audience testing and research, and be comfortable owning the process from proposal and planning to synthesis and application
  • Perform content inventories and audits, driving content disposition efforts
  • Document and evaluate basic to moderately complex content ecosystems, identifying opportunities, risks, and gaps 
  • Define content structures (e.g. information architecture, taxonomies, content models, content relationship diagrams, etc.) and processes (e.g. editorial and publishing workflows, governance models, collaboration tools, delivery strategies, etc.) 
  • Lead content production efforts, including copywriting, copy editing, onboarding content contributors, and creating content briefs and copy decks
  • Lead or collaborate on the establishment of editorial style and standards
  • Collaborate with UX, visual design, and engineering on design deliverables, prototypes, and production-ready web experiences
  • Consult on client content operations, governance, and globalization strategies
  • Consistently and proactively build long-term and highly productive working relationships across disciplines at 10up and with our clients


  • 3+ years experience in content design, content marketing, content strategy, UX design, UX writing, or similar field
  • Strong communication (written and verbal), active listening, and problem-solving skills
  • Demonstrable ability to consistently estimate work accurately 
  • Portfolio of impactful work and the ability to articulate what made it successful (or not)
  • Collaborative, self-motivated, “always-learning” spirit
  • Experience and comfort working in a fast-paced, digital agency environment across multiple work groups and with multiple concurrent projects

Nice to have

  • Experience with WordPress as a platform (including custom post types, taxonomies, and use of WordPress beyond typical “blog” use cases), or similar experience with a different CMS plus some familiarity with WordPress
  • A UX design or UX writing background
  • Experience working with enterprise-level clients
  • Remote work experience
  • The correct opinion of the Oxford comma

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