Sales Operations Manager Chicago, IL

Company: Hireology

Hireology’s technology empowers businesses to build great teams. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 230 team members, and we’ve created an award-winning culture that makes this company an amazing place to work.

It’s with that in mind that Hireology is looking to add a Sales Operations Manager to our Business Operations team. This individual will partner with all of Hireology’s revenue-producing teams to assist in defining and executing on our key strategic priorities. The Sales Operations Manager will drive reporting and analyzing business trends, participate in strategic planning, and assist in the execution of those strategies. The ideal candidate has impeccable communication skills, rigorous project management discipline, and the analytic curiosity and expertise to drive efficiency, assess performance, and deliver positive business outcomes.

As our Sales Operations Manager, you will be responsible for:

  • Directly support the Manager of Revenue Operations in executing and achieving company goals through strategic programs and initiatives.

  • Support the evolution, integration, and implementation of systems and processes to meet the rapid growth of the business.

  • Lead quality and generation, territory management, and sales process creation.  

  • Manage weekly cadenced business reporting and rhythm of business.

  • Identify reporting issues, gaps in processes, and drive timely resolution.

  • Prepare ad hoc analyses & participate in projects as needed.

  • Develop relationships and processes with sales, marketing, BI, finance, HR, operations, and other stakeholders to identify and address improvement opportunities.

  • Assist Revenue teams in all operational aspects of executing their day-to-day activities.

So what kind of person are we looking for in this role? We have a unique culture here at Hireology, and the person who will be successful in this role will be:

  • Obsessed with details: Some people call them “the weeds”, but you’re a gardener. You know them intimately because that’s the only way to know which ones are harmful and which ones are essential.

  • An Effective Communicator: Delivering messages up and down and across the organization requires clarity, diplomacy, and discretion - you will need to demonstrate all of those abilities. Please show us how well you communicate in a well-written cover letter to this opening.

  • Creative and Curious: You’ll be able to find areas we can be better and you’ll work across the organization - and outside of it - for the best ways to make them better. Then you’ll make them better. You’ll learn a ridiculous amount, because you have to and because you want to.

  • A Person of Integrity:  Not negotiable in this role or any at Hireology.

Okay, we’ve laid out what the job is - now are you qualified? Here are the minimum qualifications we’re looking for in this role.

  • 4+ years experience in one or a combination of Sales Operations, program management, project management, Sales, and/or Account Management.

  • Experience in Lead quality and Lead generation and building sales ops from inception.

  • Experience working within a high-growth, technology company would be highly beneficial.

  • Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

  • Strong written and verbal communication skills, with a track record of presenting to senior management

  • Ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

  • Rigorous organization, fluent multi-tasking skills, and comfort operating in ambiguous situations

  • Deep experience with Microsoft Office Suite, including extensive knowledge of Excel

  • Demonstrated ability to define, refine and implement sales processes, procedures and policies

  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

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