Protech - Project Manager - (Remote - US Based) United States

Company: Jackson River

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. 

As a member of the Protech Professional Services Implementation Team, the Software Implementation Project Manager is responsible for the successful delivery of Protech’s AMS implementations, as well as project-based work for Customers who are already members of the install base. This role will manage multiple Projects concurrently.  The Project Manager is responsible for managing the Customer relationship throughout each engagement, acting as the Owner for the Project Scope, Budget, Risk/Issue Management, Communications, Change Control and as point of escalation for other Project Resources.  The Project Manager is responsible for managing the Delivery team on their Projects, coordinating resource allocation with Delivery management, along with supporting other Delivery objectives as needed. The Project Manager works in Partnership with Solution Consultants and Data Analyst to ensure requirements, functional Solution Documentation, and Stories meet Protech standards.

Responsibilities

  • Manage Protech project activities for multiple simultaneous projects across all Project phases, including initiation, planning, execution, monitoring, control and closure
  • Create, manage and track Project Artifacts, including but not limited to:
    • Project Charters
    • Detailed Project Plans
    • Cost Estimates
    • Resource Plans
    • Risk/Issue Log
    • Project Status Reports
    • Executive Project updates
    • Project Change Orders
  • Attain targeted average of 60% productive utilization per quarter, or as agreed with Supervisor
  • Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters
  • Make decisions and communicate trade-offs and risks; drive key decisions across projects
  • Make recommendations to management about schedules, prioritization and resource allocation with input from team members
  • Provide ongoing project plan/status reporting for use by customers and management
  • Provide input into strategic planning and asset creation processes
  • Manage resource planning and organizational capacity planning
  • Work with project team members on processes and best practices
  • Identify areas of improvement in delivery and implementation processes and document changes where needed; communicate changes to teams and work closely with the Delivery team

 

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Management, Project Management, Computer Science, Engineering or related field preferred
  • Experience working with associations, non-profits and/or fundraising organizations (including 501c3, 501c4, and/or 501c6’s) a plus
  • Project Management Professional (PMP) and Microsoft Dynamics 365 certification preferred
  • 2+ years of experience in a technology environment, including practical professional experience in project management
  • Functional experience using, implementing, migrating and upgrading systems of similar size and scope
  • Experience with Microsoft Dynamics CRM preferred
  • Experience in program and project management, business management, strategic IT planning, requirements analysis, business process improvement, and documentation delivery systems
  • Demonstrated experience in motivating and leading cross-functional high-performance teams
  • Ability to adjust and set priorities to meet deadlines
  • Ability to effectively manage staff
  • Ability to multi-task and demonstrate a sense of urgency with excellent communication, presentation, and written skills
  • Strong persuasion and negotiation skills, including conflict resolution skills
  • Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization
  • Ability to work independently, identify areas of improvement, and take initiative to make improvements
  • Experience managing multiple projects and budgets concurrently, with short timelines
  • Change management and release management background a plus

 

 

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 9 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $90,000 - $120,000 USD per year

Vacancy page : https://boards.greenhouse.io/togetherwork/jobs/5834736002