Paralegal [Contract Administrator] - Commercial Revenue (Remote, Americas) Americas

Company: Shopify

About the role

Shopify is the world’s fastest growing commerce platform, with no plans to slow down, powering over 1.7 million stores in more than 175 different countries. It takes a whole team of dedicated lawyers working behind the scenes to help Shopify create a platform that makes commerce better for everyone.  Lawyers on our team must be able to apply their knowledge and experience to novel scenarios and provide the best possible advice on sometimes unprecedented legal issues, in ways that allow Shopify’s business to stay agile and competitive.  Every person on our team is committed to making commerce better for everyone, and it truly shows.

About the team

Within the Shopify Legal and Government Affairs Team, the Commercial Revenue Legal Team is focused on supporting Shopify’s sales organization. Referred to as the Commercial Revenue Team, this group targets small, medium and enterprise merchants worldwide in connection with a number of product offerings including Shopify Plus, Shopify Retail, and Shopify’s financial solutions products.

In addition to negotiating sales agreements with some of the worlds biggest brands, the Commercial Revenue Legal Team also supports the Commercial Revenue business teams by assisting with RFPs/RFIs,  providing legal support regarding plans to expand into new jurisdictions and product verticals, and advising on a diverse range of merchant issues that inevitably arise over the course of our merchants’ life cycles, some of which may require mediation of sensitive and high impact issues. The legal work is challenging, varied, and constantly evolving. 

To be successful on the team, collaboration and engagement are key. Our team members regularly collaborate with each other and with internal stakeholders, effectively guiding business strategies and communicating legal risk.  We build trust with the internal business team and show up for our clients both proactively, to ensure our business teams don’t run into problems, and reactively, when issues do come up. Practicing at the top of your game with smart, dedicated and highly-engaged colleagues and clients is incredibly fulfilling and a great catalyst for personal growth.

About You

We’re looking for a curious, passionate, and driven Contract Administrator or Paralegal  with a strong interest in technology who will be committed to helping Shopify’s sales organization grow. You are a constant learner who thrives on change and makes order out of chaos. You have strong communication skills and know how to keep everyone -and everything- organized. You like to delve into existing processes, figure out what’s working and what could work better, and make it happen. You have great interpersonal skills, and you know how to manage multiple (and often competing) priorities. You have a deep interest in learning about Shopify’s products and business objectives and are truly interested in making commerce better for everyone. Last but not least, you are hardworking, have a “no task no big, no task too small” mentality, and enjoy collaborating with a team. 

Projects you could work on:

  • Organizing workflows for the Commercial Revenue Legal Team

  • Reviewing current processes and building out new ones to improve team efficiency, productivity and impact

  • Assisting with setting up new intake systems and other tools to keep the team organized and efficient

  • Assisting with organizing and building a library of templates for use by team members and other internal stakeholders

  • Updating agreement templates and online terms

  • Assisting with the management of contract life cycles including redlines, validating execution versions, and storing executed contracts

  • Helping to prepare and draft changes to routine contracts, including NDAs and simple services agreements using standard forms, with supervision from legal counsel

  • Supporting and/or managing other projects with the Commercial Revenue Legal Team as they arise

  • Communicating with the team’s internal business clients 


  • A Paralegal or Law Clerk degree, or equivalent professional experience in contract administration

  • 2-5 years of experience in contract management in-house or at a law firm

  • Experience setting up new systems and workflows

  • Incredible organizational and time management skillTians. This role involves handling multiple projects, initiatives, and stakeholders simultaneously and executing to completion in a timely manner. You must be able to prioritize well, work efficiently, and demonstrate flexibility, as workloads fluctuate, with minimal supervision

  • Keen observation skills, a willingness to pitch in, and a proactive approach to solving problems. This means you have a hunger to learn, are a heavy lifter, are resourceful, are a great team player and are genuinely curious about the way things work

  • Meticulous attention to detail.

  • Exceptional oral and written and communication skills. This means you have the ability to communicate with a wide variety of audiences about complex situations using plain language

A solutions-oriented mindset to help support the business, take on work, and help the team

  • Strong interpersonal skills and a deep desire to learn

  • Experience working with cross functional teams from legal, to sales, engineering,finance,marketing and beyond

  • Patience and strong customer service skills. This role involves dealing with a variety of internal clients across several business lines, which move very quickly

Bonus experience: 

  • Experience in a data driven and entrepreneurial environment

  • Experience with Agiloft or other contract management software solution(s)

How to Apply ?
Don't stop reading yet! Important application information below:

We know that applying to a new role takes a lot of work and we truly value your time. In your cover letter to Tiany Fernandez, Senior Paralegal-Revenue, please address how you would handle the following scenario. Candidates who do not address the scenario in their cover letter will not be considered.

Towards the end of a month where you already have multiple items on your to-do list, an internal sales client reaches out and asks for your help. It’s obvious that this person is feeling some pressure to get their sales agreement finalized and signed by their customer as soon as possible in order for them to meet their sales target for the month. They say it needs to be done by the end of day. How would you work through this scenario?

Closing date: Friday, May 20, 2022 at 11:59 PM ET. Successful candidates can expect to hear back from us by May 27, 2022.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

How we hire

At Shopify, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centres around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.
Learn more about our hiring process 

Vacancy page :