MongoDB Business & Product Owner Global Services Remote, Any Americas Location

Company: Percona


About Percona

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.

Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.


This role is an external, customer facing role where the MongoDB Business & Product Owner will be at the forefront of Percona’s external persona in the MongoDB ecosystem, working closely with our Community and Marketing teams to become a trusted and respected authority in the industry, while also supporting our Sales & Customer Success teams in a pre and post-sale, specialist capacity.

In order to achieve success in this role, the MongoDB Business & Product Owner works in a collaborative position with stakeholders from the Sales, Marketing, Global Services, Customer Success and Engineering teams to ensure that Percona’s products and services are crafted, positioned and consumed with the highest degree of quality, and with a focus on ensuring they are meeting and exceeding our customers requirements.

As a dynamic and thriving company, this position is unique in that it offers a challenging yet rewarding environment. You will be expected to wear “many hats” including the ability to positively impact the product strategy and direction from a deliverability and functionality perspective.

Essential Functions, Duties and Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Ownership for the growth of the MongoDB services revenue within Percona - including forecasting and coordination of lead generation
  • Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract users and customers
  • Ensure that Percona’s market positioning of Percona Server for MongoDB, and associated Percona software remains industry-recognized as a viable alternative to MongoDB - including driving software product feedback and requirements with Product Management
  • Possess a strong understanding of our products, our competition in the industry and positioning
  • Follow the latest industry developments and stay up-to-date on corporate competitors
  • Customer advocacy - building relationships with key Percona/MongoDB customers, including onsite meetings
  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
  • Supporting the Percona field sales team on strategic, MongoDB related opportunities
  • Conference talks and participation is mandatory


  • Ability to work well with people and communicate effectively both internally and with customers
  • Ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner
  • Strategic thinker, with the ability to execute on tactical initiatives
  • Positive, helpful and supportive
  • Able to work independently with minimal direction
  • Strong work ethic and entrepreneurial approach
  • Accepts feedback from others
  • Communicates clearly and professionally to convey confidence even when under pressure
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Fluent written and verbal English language skills

Minimum Required Qualifications:

  • 5 years experience in the database technology industry, ideally in a customer facing role
  • Open source software sales engineering/business development experience highly preferred
  • Fluent English speaker
  • Ability to work remotely


  • Demonstrated ability to communicate with Management at Customers/Partners in an ownership and management capacity
  • Demonstrated ability to work independently with minimal direction
  • Demonstrated ability to accept feedback from others
  • Communicates clearly and professionally to convey confidence even when under pressure
  • Ability to travel up to 25%
  • Ability to pass required background check

Location: Remote work from home anywhere in the world with consistent internet access and connectivity.

HQ is in Raleigh, NC. Staff members should be available if there is a need for any onsite trainings and/or events at any time.

Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Note that your legal agreement will be with Percona Staffing LLC, a USA company and a subsidiary of Percona LLC.

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