Lead Content Designer Worldwide

Company: 10up

Responsibilities

  • Demonstrate content design’s impact by educating peers and stakeholders on the purpose and value of proposed content work, and communicating rationale for content decisions
  • Conduct content and/or audience testing and research, owning the process from proposal and planning to synthesis, output, and application
  • Perform content inventories and audits, driving content disposition efforts
  • Document and evaluate complex content ecosystems, identifying opportunities, risks, and gaps
  • Define complex content structures (e.g. information architecture, taxonomies, content models, content relationship diagrams, etc.) and processes (e.g. editorial and publishing workflows, governance models, collaboration tools, delivery strategies, etc.)
  • Lead content production efforts, including copywriting, copy editing, onboarding content contributors, and creating content briefs and copy decks
  • Lead the establishment of client editorial style and standards
  • Collaborate with UX, visual design, and engineering on design deliverables, prototypes, and production-ready web experiences
  • Drive client content operations, governance, and globalization strategies
  • Consistently and proactively build long-term and highly productive working relationships across disciplines at 10up and with our clients
  • Lead by example, inspiring and motivating colleagues and clients through collaboration, curiosity, and empathy
  • Provide strategic partnership to clients, looking beyond table stakes and stated scope for opportunities to deepen impact and improve outcomes
  • Provide coaching or mentorship to junior and/or cross-disciplinary colleagues

Requirements

  • Experience working with enterprise-level clients
  • Experience driving collaboration across disciplines
  • 4+ years experience in content design, content strategy, content marketing, UX design, UX writing, or similar field
  • Strong communication (written and verbal), active listening, and problem-solving skills
  • Demonstrable ability to consistently estimate work accurately
  • Portfolio of impactful work and the ability to articulate what made it successful (or not)
  • Collaborative, self-motivated, “always-learning” spirit
  • Experience and comfort working in a fast-paced, digital agency environment across multiple workgroups and with multiple concurrent projects

Nice to have

  • Experience with WordPress as a platform (including custom post types, taxonomies, and use of WordPress beyond typical “blog” use cases), or similar experience with a different CMS plus some familiarity with WordPress
  • A UX design background
  • Remote work experience
  • The correct opinion of the Oxford comma

Vacancy page : https://10up.com/careers/lead-content-designer/