HR M&A Specialist United States

Company: Twilio

Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a HR M&A Specialist to be an integral part of the people team focused on the planning and execution of global M&A projects.  The person in this role will participate in the development of the people strategy, work cross-functionally for integration planning, act as the People Team project lead on integration execution and support the employee experience within global M&A projects.  Additionally, this role will have direct input into the development of the Twilio People Team M&A playbook and best practices.  Reporting to the Director of HR M&A, this position is critical in supporting Twilio’s inorganic growth efforts throughout the entire M&A lifecycle. 


Twilio is looking for a leader who lives the Twilio Magic and has demonstrated knowledge in foundational HR, the employee lifecycle and a proven record leading global HR program management.  They also have:

  • 5+ years experience the human resources/people team function with a solid understanding of HR compliance areas and the employee life-cycle.
  • Experience in planning and executing complex HR/people projects on a global scale.
  • Passion for the employee experience, specifically change management and employee engagement.
  • Strong analytical and project management skills.
  • M&A experience is a plus.  



As an HR M&A Specialist,, you will live the Twilio Magic values:

  • WRITE IT DOWN: Create and drive project plans, support the development of an M&A playbook.
  • DRAW THE OWL: Identify and drive process improvement to the execution of M&A. 
  • BE AN OWNER & BE BOLD: Lead or assist in all aspects of transactions, including due diligence, integration planning and execution.
  • WEAR THE CUSTOMERS SHOES:  Demonstrate an understanding of key stakeholders within complex projects and managing through change associated with M&A.
  • RUTHLESSLY PRIORITIZE:  Ability to prioritize projects and deliverables, as well as setting realistic timelines and objectives.


Twilio is focused on fostering a positive and exciting experience for all employees; for both those who join us organically and inorganically through acquisition.  We are invested in building out our M&A capabilities by dedicating a team of M&A specialists and experts.  This role will play an early and active part to set the stage and develop a best-in-class experience for all future M&A projects to come.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

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