Healthcare/Life Sciences Enterprise Solutions Engineer (US - MST, PST) United States

Company: Twilio

See yourself at Twilio

Join the team as our next Healthcare/Life Sciences Enterprise Solutions Engineer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is enabling our customers to build the future of communications. The Twilio Healthcare/Life Sciences Enterprise Solutions Engineer is a critical part of the sales team that is facilitating this communication renaissance.

Twilio is looking for a Healthcare/Life Sciences Enterprise Solutions Engineer who will be responsible for delivering the technical win and product fit within Healthcare/Life Sciences segments. Solution Engineer’s build customer trust in Twilio solutions, which results in customer success in the post-sale. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and offers creative solutions.

The Twilio Healthcare/Life Sciences Enterprise Solutions Engineer is both highly technical and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out an API flow on a whiteboard with customer software engineers.

Responsibilities

In this role, you’ll live the Twilio Magic values:

  • WRITE IT DOWN: Analyze strategic markets and provide key findings to internal stakeholders.

  • DRAW THE OWL: Identify and qualify new inorganic growth ideas from internal and external sources and drive end-to-end execution of M&A. 

  • BE AN OWNER & BE BOLD: Lead or assist in all aspects of transactions, including strategy formation, developing business cases, deal execution, and integration.

  • EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and have significant exposure to our executive leadership.

  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating opportunities, conducting due diligence, and negotiating agreement terms.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 8 plus years pre-sales experience selling complex, technical products.

  • Healthcare/Life Sciences Industry pre-sales Expertise

  • Excellent communicator and presenter able to gain audience confidence

  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success

  • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution

  • Previous software development experience in one or more of the following areas:

    • backend (Java, C#, Node.js, Python, PHP)

    • web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)

    • Experience building with REST APIs

  • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

Desired:

  • Previous experience in Telecom, SIP, Contact Center, or Security is a plus.

Location 

This role will be remote, and based in the Mountain and Pacific Time Zones.

Approximately 30-35% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $123,840 - $170,280 base.
  • Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Vacancy page : https://boards.greenhouse.io/twilio/jobs/3823208

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