Engineering Manager, Runner SaaS (CI/CD) Worldwide

Company: GitLab

The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

This Engineering Manager role for our Runner SaaS group is 100% remote.

GitLab Runner is an application that works with GitLab CI/CD to run jobs in a pipeline. Each week, GitLab Runners process millions of jobs for The Runner service is written in Go.

Currently, we have a single Runner group focused on the application development and management of the infrastructure needs of our shared runners used to run CI/CD jobs on In order to further invest in the growth of the Runner group, we are creating a second Runner team focused on supporting these shared runners, and will be hiring an Engineering Manager to help lead the Engineering effort.

As a Backend Engineering Manager in our Runner SaaS group within the Verify stage, you'll manage a team of Backend Engineers who implement solutions to operate the different types of CI Runners supported on, encompassing both application development and infrastructure management efforts. One of the primary charters of this team is to ensure feature development and maintenance work can be prioritized accordingly. For example, this currently involves supporting multiple types of Runners, supporting the infrastructure of shared runners on, and ensure proper versioning upgrades are being done.

Some useful links:

What you'll do in this role

  • Manage and grow the Backend Engineers in the Runner SaaS group
  • Collaborate with the Product Manager to help inform planning and author project plans for epics, and influence the overall direction of SaaS Runners
  • Build an understanding of SaaS Runners, including their operational and performance challenges on Be able to help manage requests or coordinate any incidents that arise, collaborating with team members across the organization.
  • In addition to the Product Manager, work with the rest of the team (e.g. Engineers, Software Engineers in Test) to ensure the team direction is clear, and the team is delivering value aligned with business needs. 
  • Run agile project management processes. We work iteratively and release monthly.
  • Maintain empathy for the team by keeping awareness of engineering processes and practices. Examples may include:
    • evaluating individual workflow during one on ones
    • ensuring production readiness reviews are being conducted
    • collaborating with internal stakeholders throughout the department, as the single point of contact for any internal Runner requests
  • Actively seek and hire globally-distributed talent
  • Contribute to the sense of psychological safety on your team
  • Foster technical decision making on the team, but make final decisions when necessary
  • Draft quarterly OKRs and Engineering KPIs

You should apply if you bring:

  • Knowledge of CI/CD
  • Experience scaling SaaS products
  • An ability to operate within our view on leadership
  • Demonstrated experience as a People Manager with a servant leadership mindset
  • Technical credibility: The team works with Golang and deploys the Runner service onto VMs themselves. While we don't require hands-on cloud infrastructure or development experience in these areas, it's helpful to understand how SaaS applications are built and deployed
  • Exquisite brokering skills: you'll need to regularly collaborate with your team and internal stakeholders within the organization
  • Excellent written and verbal communication skills
  • You share our values, and work in accordance with those values

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Culture at GitLab

The culture here at GitLab is something we're incredibly proud of. Some of the benefits you'll be entitled to vary by the region or country, however all GitLab team members receive unlimited paid-time-off (PTO). Diversity, Inclusion, and Belonging (DIB)  are fundamental to the success of GitLab. We strive to create a transparent environment where all team members feel their voices are heard and welcomed. Ultimately, our goal is to have a team that is representative of our users.


For Colorado residents: The base salary range for this role’s listed level is currently $125,400 - $220,400 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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