Employee Experience Manager Remote / USA /

Company: Citrine

We’re looking for an energetic, creative, and skilled communicator to enable our fully-remote team to stay in touch, connected, and engaged.

About Citrine

At Citrine, we’re ushering in the next generation of sustainable, high-performing materials and chemicals.  

We are the industry leader in AI for materials and chemicals. Our platform provides data management and Artificial Intelligence (AI) tools that help our customers rapidly develop higher performing, more sustainable materials. Our users are scientists and engineers at market-leading manufacturing and materials companies and we collaborate with professors and researchers from world-renowned institutions on cutting-edge research at the intersection of AI and the physical sciences.

In 2021 and 2020, Citrine was recognized for our impact on sustainability by the Global CleanTech Group. We earned a spot on both the CB Insights AI 100 List and the Inc. 5000 list of fastest-growing private companies in the US. In 2021, we also gained our third patent for materials-specific ML technology.  As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other. Our team is growing fast and looking for the best to join us.

Our Platform gives product developers, researchers, and engineers access to cutting-edge, domain-specific AI, all without writing a line of code. This enables our customers to discover and deploy the next generation of sustainable, high-performing materials and chemicals up to 98% faster than traditional R&D approaches. We have employees across the country including the San Francisco Bay Area, Chicago, Pittsburgh, Boston, and Raleigh-Durham areas, and our customers include multiple Fortune 100 materials, product, and manufacturing companies.

About the Role

We’re looking for an energetic, creative, and skilled communicator to enable our fully-remote team to stay in touch, connected, and engaged. The ideal candidate is passionate about creating personal connections and building company culture, with a sparkle and flair for building and strengthening our people-first approach.

Reporting directly to the COO, the Employee Experience Manager (EEM) works closely with Citrine’s Executive and People Operations teams to create and implement experiences that inspire connection among our colleagues while providing opportunities for their personal and professional growth. At Citrine, we put our employee experience front and center, and the EEM is a key part of this effort, responsible for developing and launching programs that support retention and keep our team members engaged, even when remote.

Operating with considerable autonomy, the ideal candidate will be an organized, self-motivated go-getter with high energy who can roll with ambiguity and step up to learn and try new things as the company evolves. This role is ideal for a people-person who loves to get things done in a fast-moving global start-up, helping keep Citrine a great place to work.

The EEM is a prized colleague at the center of Citrine. The successful candidate is inspired by community and connection and is eager to share their energy with the scientists, developers, business managers, and others who have made our company the world’s first AI software platform for materials and chemicals – and a truly fun place to work while we change the world for the better.

Responsibilities

    • Partner with leadership and colleagues to make Citrine the best workplace in tech, by developing and carrying out programs that drive employee engagement and retention 
    • Design a compelling community-building strategy that connects our remote team, using tactics like fun, compelling, and engaging employee celebrations, meetings, and team-building events in collaboration with key internal and external partners
    • Work cooperatively across teams to constantly improve the Citrine employee experience, including contributions to employer branding, onboarding/offboarding, learning and development, team building, and our Diversity, Equity, and Inclusion (DEI) initiatives
    • Guide, evolve, mentor, and evangelize employee engagement expertise across the company
    • Own and analyze employee feedback, survey data, and metrics to enhance and evolve events, track experiences, and engagement, iterate, and renew
    • Focus on continuous improvement of internal communication and visibility at all levels across the organization
    • Manage physical offices, shared workspaces, satellite offices, and all “onsite” meetings
    • Provide ad-hoc Executive team support and collaboration on special projects, looking for opportunities to help us improve our operations and work together more effectively

Skills and Experience

    • 5+ years of experience in Employee Experience, Event Management, Office Management, Executive Assistant, Hospitality, or related fields
    • A skilled communicator and community-builder with a friendly and upbeat personality and a customer-first mindset
    • Strategic thinker who thrives in an ambiguous environment with considerable autonomy
    • Trusted partner and relationship-builder who communicates openly, welcomes feedback and champions understanding and connection
    • Proactive, agile, resourceful, and reliable with strong organizational skills and a data-driven, and execution focus
    • Excited and inspired by new ideas and technology, and eager to incorporate new things and find clever solutions
    • Proficient with MS Office, G-suite, Zoom, and other office management systems

Nice-to-haves

    • Previous experience in a high-tech start-up environment
    • Experience in supporting remote teams
    • Experience managing an office
    • Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification listed. Citrine Informatics is invested in creating a diverse, authentic, and inclusive team, so if you’re excited about this role but your past experience doesn’t perfectly align with what you read above, please consider applying regardless!

Equal Opportunity

Citrine Informatics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, or national origin.

Our Core Values

Citrine Informatics recognizes that its most valuable asset is its people. We have created our set of Core Values to encourage, support, and invest in our team as they work to innovate and support a more sustainable world. Our Core Values reflect our ongoing commitment to continuously invest in nurturing our talent and our people-first approach to conducting business.   

- We take pride in and recognize the successes and growth of ourselves and our colleagues. We support each other in our growth.
- We prototype and collect data to make good decisions. We question that data and are constantly iterating to find the best solution.
- We are all owners of Citrine and make decisions like owners. We work autonomously with personal and organizational accountability. 
- We commit to building a diverse and inclusive community within Citrine and actively promote equity and belonging.
- We are tirelessly committed to creating value for our customers.
- We exist to help our customers accelerate the development of sustainable products that are critical to the future of both our planet and our industry.

Compensation and Pay Transparency 

At Citrine, we want your path to career growth to be transparent, straightforward, fair, and easily accessible -- starting with your application and interview process. The annual salary range listed below reflects the level we are considering for this position (please note that there may be unique situations where you may fall outside of this range). Where you fall within the range will depend on how your experience and skills align to our internal leveling system as we learn more about you throughout the interview process. 

$100,000 USD - $130,000 USD

*Range(s) listed are for full-time employees based in the United States only.
**Colorado only: disclosure above meets the requirement by sb19-085(8-5-20).

Our Benefits (for exempt, full-time employees based within the United States)

401k with matching up to 4%
Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)
Life and Disability insurance
FSA and HSA plans
Equity options within the company
12 weeks of paid parental leave
Flexible PTO on top of our 15 paid company holidays (includes your birthday!)
Free financial counseling 
$600 tech allowance
Monthly $75 phone reimbursement
$5,000 annual continuing educational allowance

Vacancy page : https://jobs.lever.co/citrineinformatics/ad065e66-245a-41b7-87a7-6ee21686f95b

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