Assistant technical support manager Amsterdam, NY
Company: Sticker Mule
About Sticker Mule
We created Sticker Mule to be the best place to work and shop. That means making ordering fast, simple and fun while creating a stable, low stress and enjoyable place for talented people to work. Already the Internet's fastest growing print company, we're looking for an exceptional Assistant Technical Support Manager to help us move even faster.
Works with the Technical Support Manager to ensure manufacturing operations functions smoothly and efficiently from a technical perspective.
1. Assists with directing all technical support staff based on organizational priorities.
2. Solves technical problems with internal staff or with the help of 3rd party consultants.
3. Analyzes & documents recurring problems to identify opportunities to improve.
4. Assists with coordinating & synchronizing technical processes between all manufacturing locations.
5. Assists with the installation and configuration of new hardware & software including machinery.
6. Ensures preventative maintenance is properly performed.
7. Performs other tasks as assigned by management.
1. Prior experience in manufacturing
2. Background in printing is a plus
3. Proficiency with Adobe Illustrator
4. IT troubleshooting experience
1. Based on experience
2. Health and dental insurance available
3. Free gym membership