Senior Country Commercial Manager - Wealth

Full-time

13 days ago

India, Delhi NCR

Lead Tide's wealth management roadmap for small-business members in India (Delhi NCR). Responsibilities include developing strategy for business liquidity and investment products, partnering with AMCs and financial platforms, embedding investment journeys into the Tide product, driving cross-sell and AUM growth, tracking KPIs, and ensuring regulatory and risk compliance. The role requires 6–10 years' experience in wealth management, business banking, or SME financial services and strong analytical and partnership skills.

Premium Accounts Associate

Full-time

13 days ago

Bulgaria

Work as part of the Premium team delivering tailored, high-touch support to Premium members (phone-first, plus chat and email). Manage complex and sensitive cases with ownership, contribute to process improvements, mentor new joiners, and meet performance metrics (CSAT, TPH, QA). Role based in Bulgaria; requires minimum 3 years in premium support/account management and near-native English.

Business Finance Team Lead (Area Sales Manager - Cards)

Full-time

13 days ago

India, Delhi NCR

Tide is hiring a Partnerships/Area Sales Team Lead to hire and manage DST/FOS field sales teams, own the acquisition pipeline and merchant partnerships (restaurants, hotels, salons, retail) for Tide Cards, coordinate partner activations and app-based marketing, provide partner onboarding and support, and monitor competitive trends. Requires 8+ years' experience with at least 4+ years managing FOS/Card sales teams. Benefits listed include health insurance, life insurance, OPD, leave entitlements, L&D budget and stock options.

Area Sales Specialist (Working Capital)

Full-time

14 days ago

India, Delhi NCR

Responsible for analysing clients' working capital (AR/AP, inventory, cash conversion cycles), developing optimisation strategies, preparing financial models and MIS/dashboards, supporting businesses to secure working capital financing and ensuring compliance. Role is with Tide in Delhi NCR; listed benefits include health insurance, leave allowances, OPD benefits and an L&D budget.

Information Security Compliance Manager (India)

Full-time

18 days ago

India, Delhi NCR

The role is responsible for ensuring Tide's compliance with Indian information security regulations (eg. RBI Master Directions, data localisation, payment security standards), acting as primary regulator liaison, leading regulatory audits (including RBI SAR), and managing information security risk for India. Requires 7+ years' experience in information security risk and compliance within the Indian financial sector and demonstrable experience interacting with Indian financial regulators.

Senior Business Finance Specialist (Sales) - Education Loans

Full-time

18 days ago

India, Delhi NCR

Responsible for scouting, onboarding and managing education-focused channel partners to drive education loan business. Duties include pitching solutions and commercials, building long-term partner relationships, recruiting and training Field Sales Officers, conducting partner trainings and engagement activities, coordinating with internal teams for sanctioning and disbursement, ensuring process and documentation compliance, and driving partner-led lead conversion and revenue growth.

Senior Analyst, AML Analytics

Full-time

19 days ago

India, Hyderabad

Join Tide's Ongoing Monitoring team to design, develop and optimise advanced, behaviour-based AML monitoring models and member segmentation. The role requires building and validating models from large datasets, applying statistical and optimisation methods, producing audit-ready model documentation, and communicating model design and trade-offs to technical and non-technical stakeholders.

Business Development Supervisor

Full-time

20 days ago

Berlin, Germany

Berlin-based team-lead role building and managing a hybrid outbound Business Development (telesales) team focused on SME customer acquisition and conversion. Responsibilities include setting KPIs, coaching via call-listening, driving conversion and revenue, designing processes and dashboards, running data-driven experiments, and partnering with compliance, marketing and product. Fluent German and strong English required; fintech/SME-B2B sales experience is a plus.

Shared Services Analyst

Full-time

20 days ago

India, Delhi NCR

Assistant Shared Services Analyst role in Tide's finance team (based in Delhi NCR, India). Responsibilities include processing supplier invoices and employee expenses, coding transactions, handling multi-currency bank transactions, maintaining finance inboxes, reconciling vendor statements and ledgers, preparing regular reports, identifying process improvements, and supporting ad hoc requests. Requires a bachelor’s degree (preferred) and 3–4 years' accounts payable experience; proficiency with accounting software (e.g., Xero, SAP) and Microsoft Excel.

Senior IT Operations Engineer

Full-time

21 days ago

India, Hyderabad

The role owns day-to-day IT operations and workplace experience for a hybrid global workforce, providing hands-on support and overseeing Intune, Jamf, Meraki, SSO/MDM and core SaaS platforms. Responsibilities include IT asset lifecycle, onboarding/offboarding, incident/request/problem/change management, driving automation and process improvements, participating in on-call rotation, and collaborating with Security, People Ops and Engineering.

Senior UX Writer with French

€46,000 - €57,500 EUR per year

Full-time

22 days ago

Paris, France

Join Tide as a Senior UX Writer responsible for UX copy and French translations for the Tide app. You will write and translate product copy, collaborate with Design, User Research, Product, Engineering, CCM and Legal, contribute to content guidelines, optimise localisation processes, provide French proofreading support across the business, and help test features before launch. Requires native-level French, strong English, 2+ years UX writing/content design experience, stakeholder management skills, and proficiency with Figma and translation tools. Gross annual salary range €46,000–€57,500. Based in Paris; flexible/remote work supported.

Regulatory Risk & Compliance Specialist - UK

€29,200 - €36,500 EUR per year

Full-time

22 days ago

Bulgaria

The Regulatory Risk & Compliance Specialist (UK) will identify, assess and mitigate regulatory risks under UK/FCA requirements, conduct compliance assessments for products and services, execute monitoring and reporting, support regulatory submissions and inspections, maintain compliance policies, and work across teams to remediate findings and embed controls. The role requires at least four years' mid-level experience in financial services compliance or regulatory risk and fluency in English.

Product Designer - 3

€38,400 - €48,000 EUR per year

Full-time

22 days ago

Bulgaria

Tide seeks a Senior Product Designer (4+ years) to join the Admin Services squad, working across discovery to launch on web and mobile. Responsibilities include user research, prototyping, high-fidelity design, contributing to the Tide Design System, ensuring accessibility, collaborating with product and engineering, and measuring impact. Salary range €38,400–€48,000 gross per year.

KYC Controls & Data Insights Manager

€23,600 - €26,550 EUR per year

Full-time

27 days ago

Bulgaria

Responsible for analysing KYC data against known typologies, incidents, SAR and fraud feedback, audit and 2LOD findings to determine visibility and impact in onboarding/reKYC data. Assesses whether current KYC controls (onboarding rules, ID&V, screening, KYB, SpDD, manual review) detect or mitigate risks and translates findings into practical recommendations. Works with OM, SAR, Fraud, Risk, 2LOD, Product and Engineering to implement control changes and requirements.

Manager, Card Schemes, Reported Fraud, Ongoing Monitoring

€33,200 - €37,350 EUR per year

Full-time

28 days ago

Bulgaria

Lead chargeback operations across UK and EU markets, managing multiple team leads and teams (~20 people). Requires 6+ years in card disputes/payments, deep knowledge of Visa and Mastercard rules, experience with representment/pre-arbitration, and strong data-driven operational and stakeholder management skills.

IT Workplace Operations Engineer

Full-time

32 days ago

India, Delhi NCR

The IT Workplace Operations Engineer will operate and improve IT systems and processes for in-office and remote teams, owning endpoint management (Intune, Jamf, MDM, SSO), asset lifecycle, AV and conference room technology, documentation, and tooling. Requires 3+ years in IT operations or workplace support, experience with Meraki, Okta, ITSM platforms (Jira/ServiceNow), Windows and macOS support, and familiarity with automation or scripting.

Customer Support Executive with German (Onboarding)

€17,600 - €19,725 EUR per year

Full-time

33 days ago

Bulgaria

Role based in Bulgaria supporting Tide's onboarding team: contact app users who have not completed signup, guide them through onboarding, verify documentation with KYC, troubleshoot issues, and upsell relevant Tide products. Requires native-level German, prior customer service or telesales experience, familiarity with KYC/AML and tools such as Zendesk and predictive dialers. Salary range provided: €17,600–€19,725 per year.

Area Sales Specialist (Business Finance Specialist) - Cards (Ludhiana)

Full-time

36 days ago

India, Delhi NCR

Responsible for hiring, training and managing DST/FOS field sales teams; acquiring and onboarding SMEs, restaurants, salons, hotels and retail partners for Tide Card distribution; running partner activation campaigns and providing ongoing partner support. Role requires 5–7 years' experience, including at least 3 years managing FOS/card sales teams, and willingness to perform fieldwork.

Complaints Manager

Full-time

40 days ago

Italy

Handle complaints from logging to resolution, investigate root causes, communicate with complainants via email and phone, work with internal teams to address systemic issues, escalate complex cases to senior management or external dispute bodies, and contribute to compliance and leadership reporting. Role requires experience in customer service within financial services and proficiency in English and Italian.

Member Support Pro Associate

€17,600 - €19,800 EUR per year

Full-time

41 days ago

Bulgaria

Tide is hiring a Member Support Pro Associate in Sofia (hybrid, shift work) to provide phone, chat and email support for paid members, follow procedures and improve processes, mentor colleagues, and identify product and usage opportunities. Requires minimum ~1.5 years relevant phone support experience, strong verbal and written English (C1+), and familiarity with tools such as Kustomer, G Suite, Microsoft Office and Jira. Salary range €17,600–€19,800 per year and standard company benefits.