Manager, Product Design (Reach/ Review)

Articulate is looking for a Manager, Product Design (Reach/ Review) to join our amazing team.

Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective. 

As Manager, Product Design (Reach/ Review), you will play a pivotal role in driving the strategic and executional design direction of our products while supporting a team of highly talented product designers. Your understanding of user-centered design principles and keen eye for detail will guide our product design team in crafting outstanding and cohesive customer experiences. 

Our ideal candidate will be an advocate of design thinking, experienced in Figma, and someone with highly refined taste to drive quality in their product area and consistency within our platform. You are a team leader, and passionate about building a product experience that creates true connection with customers. You can shift context between solving for the larger customer journey and the micro details that make or break a good design. In addition to your love of product design, you have compassion for your team and work diligently to foster a creative culture of collaboration, positivity, innovation, and growth.

Lead, inspire, and mentor a team of product designers, nurturing their skills, and fostering growth 

Take full responsibility of smaller undefined features and/or a whole product, and drive clarity through cohesive, forward-thinking, and industry-competitive design solutions 

Clearly communicate complex concepts to stakeholders representing strategic and user-focused viewpoints 

Estimate work timelines, prioritize efforts across multiple verticals, and drive work forward 

Steer design decision-making to meet the needs of users while also aligning with our business goals, measuring solutions and outcomes against providing customer value

Break down complex projects into simple systems that can be effectively designed and maintained by less experienced designers

What you should have:

• • Bachelor's degree in Graphic Design, Interaction Design, or related field
  • Proven track record with 5+ years in product design with 1-2 years experience managing or leading product design teams
  • Understanding of user-centered design principles, UI design principles, and best practices
  • Demonstrated expertise in crafting cohesive, exceptional customer experiences across digital products
  • Ability to think strategically and translate business objectives into customer-focused design solutions
  • Leadership, communication, and presentation skills, with the ability to influence and inspire cross-functional teams and stakeholders
  • Passionate about end-to-end customer experience holistic of product and brand 
  • A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency 
  • Team player, highly self-motivated. Ability to collaborate closely with product managers, product designers, engineers, and copywriters in the tripod model
  • You are resilient, reliable, and optimistic

Previous experience working in a SaaS or software product led company Familiarity with design systems and their implementation to scale design effortsKnowledge of front-end development technologies and their impact on design decisions

$159,200 - $238,800 a year

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

(For information about Articulate's privacy practices, please view our Privacy Notice)

As an organization, we participate in E-Verify.