Why Delighted? Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform.
The Delighted team at Qualtrics is on a mission to improve the customer experience for growing businesses. Our self-serve customer experience platform is used by thousands of brands, including many of today’s unicorns, as well as the next round of startups poised to become tomorrow’s unicorns.
Delighted is a Qualtrics company that provides the fastest and easiest way to gather customer feedback and put it into the hands of those who can act on it. Using a single question and an open-ended comment box, Delighted helps companies align customers’ needs with business growth, measure the customer voice over time and keep customers coming back.