Customer.io

Mid-Market Account Executive, Americas

$95,000 - $190,000 USD per year

Full-time

6 days ago

Americas Remote

Customer.io is hiring a Mid-Market Account Executive to run full-cycle sales (prospect, demo, close) for mid-market accounts in the UK, Ireland, Canada, and the USA. Role requires 2+ years in B2B SaaS or MarTech sales, experience with consultative frameworks (e.g., MEDDPICC), and focus on pipeline development, discovery, and closing deals (typically under $50k ACV). Compensation stated as $95,000 base + $95,000 variable (OTE $190,000 USD).

Senior Product Marketing Manager

$135,000 - $176,000 USD per year

Full-time

11 days ago

Americas Remote

Customer.io is hiring a Senior Product Marketing Manager to own go-to-market strategy, positioning, messaging, launch execution, and competitive intelligence; work embedded with product/engineering squads; and drive adoption, activation, and revenue alignment. Requires 5+ years of product marketing experience in B2B SaaS.

Senior Motion Designer

$118,000 - $142,000 USD per year

Full-time

12 days ago

Americas Remote

Customer.io is hiring a Senior Motion Designer to lead motion storytelling and execution for product launches, website animations, AI video workflows, and promotional/event assets. Requires 3+ years motion design experience, expert After Effects and Premiere Pro skills, Figma fluency, and hands-on use of AI video/image tools. Salary range $118,000–$142,000 USD/year.

Technical Operations Manager

$117,000 - $120,000 USD per year

Full-time

14 days ago

Americas Remote

Customer.io is hiring a Technical Operations Manager on the Strat Ops team (Americas, remote). The role focuses on building AI-assisted internal tooling and integrations (Linear, Ramp, Notion, Slack, Google Workspace, 1Password, Kandji, GCP) using n8n, Python, TypeScript, and AI agents; documenting runbooks and enabling self-service; and supporting Strat Ops/BizOps. Required: 3–6 years in a technical generalist role at a B2B SaaS company, hands-on experience with Python/TypeScript/Node.js or Go, familiarity with LLMs and agent frameworks, API/webhook integrations, and at least one major cloud platform (GCP preferred).

Senior Data Scientist

$140,000 - $150,000 USD per year

Full-time

14 days ago

Americas Remote

Customer.io is hiring a Senior Data Scientist (Americas, remote) to design experiments, analyze customer behavior, build models and datasets, and inform product and marketing decisions. Requires 5+ years in data science (B2B SaaS or similar), strong statistics and experimentation skills, and proficiency in SQL and Python. Salary range listed: $140,000–$150,000 USD per year.

Director, Engineering

$230,000 - $270,000 USD per year

Full-time

18 days ago

Americas Remote

Customer.io is hiring a Director of Engineering to own the vision, roadmap, and execution of a custom billing platform (usage-based billing, subscription management, multi-tier pricing). The role requires 12+ years engineering experience, 8+ years leading teams, experience delivering complex zero-to-one platform initiatives at SaaS or marketplace companies, and an AI-native approach to engineering.

Outbound Business Development Representative

$65,000 - $97,095 USD per year

Full-time

24 days ago

EMEA Remote

Customer.io is hiring an Outbound BDR to research target accounts, execute outbound outreach (calls, email, social), qualify leads, schedule meetings for Account Executives, and maintain CRM records. Preferred 1–2 years outbound sales experience (SaaS experience desirable). Role is based in Ireland (EMEA remote) and requires occasional travel (~1–2x per quarter). Compensation cited as $65,000 base + $32,095 variable (OTE $97,095).

Demand Generation Manager, ABM

$106,000 - $128,000 USD per year

Full-time

25 days ago

Americas Remote

Role focuses on designing and executing account-based and competitive displacement campaigns (targeting competitors like Marketo, Klaviyo, Braze), building playbooks/messaging/sales plays, running 1:1 and 1:few programs (email, gifting, direct mail, referrals), partnering with AEs and Sales Directors to accelerate pipeline, and turning experiments into repeatable motions. Requires hands-on ABM and demand-gen experience in B2B SaaS and familiarity with MarTech tools (Salesforce, HubSpot, Marketo, ZoomInfo, UserGems, SalesLoft). Located in North America; compensation listed at $106k–$128k USD.

Account Manager, EMEA

$80,500 - $115,000 USD per year

Full-time

28 days ago

EMEA Remote

Customer.io is hiring an Account Manager for the EMEA team (candidates must be based in the UK or Ireland). The role owns a portfolio of mid-market and enterprise accounts with responsibility for renewals, identifying expansion opportunities, mitigating churn, accurate forecasting, and building multi-threaded relationships. Requires 3+ years in Account Management/SaaS commercial roles (5+ preferred) and experience managing ~$5M ARR.

Senior Software Engineer - Email Channel

$150,000 - $200,000 USD per year

Full-time

28 days ago

Americas Remote

Role requires owning the email channel end-to-end: building frontend campaign experiences and designing/operating backend systems for high-volume email sending. Key areas include deliverability, bounce and feedback-loop processing, IP/domain reputation, observability, and working with Go, React, cloud environments (AWS/GCP), and MySQL. Posting specifies 7+ years of experience and a stated salary range of $150,000–$200,000 USD.

Director, Sales

from $335,000 USD per year

Full-time

33 days ago

EMEA Remote

Customer.io seeks a Director, Sales (EMEA) to lead mid-market and early-enterprise account executives across EMEA. Requires 7+ years of SaaS sales leadership, experience with outbound pipeline generation, territory planning, forecasting, and coaching teams on consultative/solution-selling frameworks (e.g., MEDDICC, Challenger, SPIN). Starting OTE listed at $335,000 USD.

Senior Software Engineer, Backend

$150,000 - $200,000 USD per year

Full-time

67 days ago

Americas Remote

Customer.io seeks a Senior Software Engineer (Backend) to design, build, and evolve distributed systems in Go powering large-scale messaging. Requires 7+ years building scalable systems (Go or similar), experience with cloud-native environments (AWS/GCP), familiarity with relational databases (MySQL), and operating production systems with observability tooling. Starting salary range: $150,000–$200,000 USD.

Senior Software Engineer, Backend

$150,000 - $200,000 USD per year

Full-time

67 days ago

EMEA Remote

Customer.io seeks a Senior Software Engineer (Backend) to design, build, and operate scalable distributed systems in Go. Requires 7+ years building scalable systems (Go or similar), experience with cloud-native environments (AWS/GCP), familiarity with MySQL, and observability/operating production systems. Role emphasizes ownership, reliability, performance, system design, and collaboration; compensation range $150,000–$200,000 USD/year.

Senior Software Engineer, Full Stack

$150,000 - $200,000 USD per year

Full-time

67 days ago

Americas Remote

Remote Senior Full Stack Engineer role at Customer.io focused on designing, building, and shipping core product experiences. Responsibilities include building fullstack features in Go, React, and Ember; working with APIs and relational databases; writing testable, performant code; using AI agents to assist code changes; and sharing knowledge through mentorship and public content. Requires 7+ years of experience; compensation listed as $150,000–$200,000 USD per year.

Senior Software Engineer, Full Stack

$150,000 - $200,000 USD per year

Full-time

67 days ago

EMEA Remote

Customer.io is hiring a Senior Full Stack Engineer (EMEA remote) to design, build, and ship core product experiences. Requires 7+ years building and scaling backend services and product-facing features, fluency with TypeScript and React (or similar), and experience with a statically typed backend language such as Go. Responsibilities include fullstack feature development, system scalability, using AI agents for code changes, and contributing to product and technical direction. Salary range: $150,000–$200,000 USD/year.